FAQ
What about size and color?
Y&G has an extensive range of items available to peruse in our Catalogue or Website, however, Size, colour, graphics, and logos can also be customised to suit your requirements.
What type of Materials are used in the manufacture?
Y&G wish to maintain a quality first reputation, therefore the best quality PVC material is utilised and with a flame retardant to meet the British standard (BS5852)
Can you print my picture or logo on the products?
Yes, we can print your picture or logo on the inflatable products, and you can offer the picture in any format made by Photoshop or Coredraw.
Can you design items especially for my requirements?
Y&G’s enthusiastic answer is always YES WE CAN. Please simply send us details and a sketch or photo of your idea. Photoshop or Coredraw are preferable. Simply let your imagination go to work and we will do the rest.
What is included with each product?
Y&G products include all essential items for operation, storage, and maintenance of each item, including suitable size blower, travel and storage kit bag, basic repair gluekit, and ground sheet.
Does Y&G offer a manufacturers guarantee with your products?
With correct care all inflatables will offer many years of service.
Are Blowers supplied with each item and do they meet CE/UL standards?
Our blowers have passed the certificate of CE,UL.
What is your minimum order quantity?
The minimum order quantityvaries and depends upon the size and cost of the items ordered.
How do I place an order for product/s?
A 50% deposit is required for manufacturing to commence. Upon completion, digital photos will be sent for your confirmation. Shipping then will be arranged upon payment of the 50% balance.
How long is the production time?
Naturally the manufacturing time varies depending upon size, style and number of items required. The general production time is 7 to 18 days from order confirmation date. (excluding shipping time)
Can you assist in shipping arrangements?
We can assist with all aspects of manufacture,from initial design, manufacture, through to complete shipping arrangements and delivery.
How to pay ?
A: For sample /small amount order, we can accept paypal,Westen union, Bank transfer.
B: For quantity order/big amout order , we accept Bank transfer, L/C.